Finding an IT service provider that can provide reliable and trustworthy service is critical to the success of your small business. With a growing demand for technology help desks, IT support businesses, cybersecurity services, cloud services, data backup and managed services providers, it can be difficult to determine which company is right for you. To make sure you get the best advice and value for money when selecting an IT service provider, it’s important to look beyond the latest trends in technology and focus on features and capabilities that will help your business today and into the future. When selecting an IT service provider, it’s important to consider the following:
1. Experience and Expertise: Look for a provider that has experience in your industry and can provide the right level of expertise to meet your needs. Ask about their qualifications, certifications, and references from previous clients.
2. Security: Make sure the provider has strong security measures in place to protect your data. Ask about their security protocols, encryption methods, and backup processes.
3. Scalability: Ensure that the provider can scale up or down as needed to meet your changing needs. Ask about their ability to provide additional resources if needed and how quickly they can respond to changes in demand.
4. Support: Make sure the provider offers reliable customer service and technical support when you need it. Ask about their response times and availability of support staff.
5. Cost: Compare the cost of different providers to make sure you’re getting the best value for money. Ask about any hidden costs or additional fees that may be charged.
From small business tech support to supporting education, government, finance, Fortune 500 companies and more, our team has what it takes to handle all of your managed IT needs. Take a look at our team below and see what our clients have to say, then give us a call!
Throop Crosland has been in the IT industry since 2004. He has supported Higher Education, Fortune 500 companies, Governments, and local small businesses. He is also a veteran of the US Army.
Daniel Moree has been in the IT industry since 2001 working with Higher Education, Government, and Fortune 500 companies. He also has a Bachelors degree in Computer Science.
Jake Thomas has been in the IT industry since 2005. He comes to Syrenity having spent 7 years supporting the financial sector's technological needs. He attended Francis Marion University where he studied Computer Science.
Brad has been in the IT industry for over 23 years. He has worked with customers in the Medical Field, Law Industry, and SMB customers.
Lloyd Cole is a graduate of South Carolina State University with a BS degree in Computer Science. He brings a wealth of knowledge in computer technology and over 10 years of experience in customer service.
Larnell Shaw Jr. is a graduate of East Carolina University with a Bachelors degree in Information Technology. He has been in the IT industry since 2008 supporting Higher Education, healthcare facilities, and local businesses.
Bryan has worked in IT since 1998 and has earned a BS in Computer Science and two graduate degrees in the field of Security and IT Management. He is Retired from the USN and has experience across multiple industries including government, financial, education, medical and legal organizations.
Keith has worked in the IT field since 2002, he has an AS of Information Technology and a BS in Information Systems Security. He is a veteran of the U.S. Air Force and has also supported the technology requirements for Federal and State governments and Higher Education.
Stephen is a longtime Florence native. He graduated from West Florence High School to go onto Francis Marion University. When he is not in front of a computer he enjoys hiking, camping, and kayaking. He has 15 years of account management experience ranging from IT, telecommunications, and production.
114 S. Irby Street Florence, SC 29501
843-418-4288
